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What you'll get from this article:
Find out the three most important must-dos around delivery
Discover simple ways to keep customers happy
How to make sure your deliveries go smoothly
Happy customers make for repeat customers
The thing that creates a happy customer might not be the item or meal they’ve ordered…it could be the delivery experience. We’d like to share with you three top tips for a successful delivery that keeps customers happy and keeps them coming back.
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In summary:
1. Use the 'On Its Way' button to tell customers their delivery will be with them soon.
2. When you’re packing for delivery, keep cold food and drinks away from hot food.
3. If an item is out of stock, let customers know. Just switch the toggle next to the item. And remember to turn it back when the item comes back into stock.